dubai nol card refund status and fees

nol card refund is a service provided by Dubai’s Roads and Transport Authority (RTA) to help users recover the remaining balance on their NOL cards when they no longer need them.

nol card refund

nol card refund are compulsorily given in the following cases:

Lost or Stolen Card

In case of losing your Nol Card or it gets stolen, you can recover the balance that is unused.

Expired/Canceled Cards

Balances on cards which have expired or were canceled should be refunded.

Balance Overcharge

At times due to technical glitches, overcharging may happen. In such cases, RTA may assist in refunding the difference.

Explore more: Nol card refund status check process

nol card refund status

To check your nol card refund status, follow these simple steps to stay updated on your request.

Visit rta.ae and click on home then to the “Services” section.
Click on “nol card”

Click on Refund nol Cards Balance.

Enter your Nol Tag ID, Mobile number.

Click on Transfer to anouther nol card or the option that you prefer.

Complete the information.

Once processed, the refund amount will be directly transferred to your bank account or the original payment method.

Processing Time: Refunds are typically processed within four working days, although certain cases might take longer depending on specific circumstances.

how to check refund for nol card

For those who prefer mobile solutions, the Nol Pay app provides a convenient way to request refunds directly from your smartphone. Here’s how:

Download the Nol Pay app, available on both iOS and Android devices.
Log in using your UAE Pass credentials and link your Nol Card to the app.
Navigate to the “Account” section, select the refund option, and follow the guided steps.
The refund will be issued to the account linked to your Nol Pay app.

Note: This mobile option is particularly beneficial for individuals who frequently manage their Nol Card activities via their phones.

Explore more: nol card refund tourist step by step

dubai nol card refund fees

When requesting a Nol Card refund, it is essential to be aware of the associated fees and expected processing times:

Refund Fee: A 2.5% service fee is applicable for cash refunds. However, balance transfers to another Nol Card or payment method are typically free of charge.

nol card refund Required Documents

To apply for a refund, ensure you have the following:

NOL Card Tag ID: Found on your card for identification purposes.
Alternative NOL Card: If you wish to transfer the balance to another card.
Mobile Number: To receive updates and notifications regarding your refund status.

nol card refund is a testament to the RTA’s commitment to providing seamless and customer-friendly services.

Can we get a refund for a nol card?

Yes, you can apply for a refund for your Nol card. To request a refund, you can use the RTA website, visit a Smart Kiosk, or use the NolPay app if you have a virtual Nol card. The refund process will depend on the type of card and the remaining balance.